There are currently some routing issues at the Planet in Texas. Staff are investigating the issue and working on a solution. The routing issue is only affecting some clients and not all. This issue affects the EOS, Rhea, Zelus and Zeus server.

We will update our news section as we more information.

Your patience while we resolve this is greatly appreciated.

At around 10:00 PM PST the hard drive on the Zelus server suffered a complete failure. Our staff are on site and will be doing the following:

• Remove the dead drive and install/format a new drive.
• Do an OS reload on the server.
• Install cPanel on the server.
• Reload each account on to the server from our backups.

This process depending on many variables can take anywhere from 12 to 48 hours. We will update our news section as we move along with the process.

Your patience while we resolve this is greatly appreciated.

Shaw was having some routing issues in Vancouver today around 13:40 PST that affected some customers in the Vancouver area. The issue was fixed by the Shaw staff approximately 14:40 PST and the servers are available again to all customers. Please let us know if you experience any problems.