Discussion: All Bloggers Go On Strike

Published on Aug 11, 2007   //  Discussion

Weekly Discussion

Can you imagine if that title were to become true?

Last week it was reported that bloggers are considering forming a labour union. I’m not making it up here is an excerpt of the full story

“a loosely formed coalition of left-leaning bloggers are trying to band together to form a labor union they hope will help them receive health insurance, conduct collective bargaining or even set professional standards.”

This leaves me with a lot of questions. Maybe you have the answers for me.

Does that mean that bloggers will need to pay dues?

If an advertiser didn’t pay me enough could we call for a strike? Can we expect a cost of living increase every few years from advertisers?

Will the union subsidize me during a strike?

What requirements would be needed to join the union? as well what would be required to stay in the union?

Discussion: Is Hosting a Commodity?

Published on Aug 4, 2007   //  Discussion

Weekly Discussion

The hosting industry has started to take a down fall in regards to trends of providing large amounts of space and bandwidth for next to nothing.

I can find hosts that will provide you with a 200 GB of space for less then $20 a month. They claim to sign-up 1000′s of customers a day and no doubt I am sure they do.

So do customers feel that hosting is only about space and bandwidth?

I assure you our service is more then a server which provides space and bandwidth. Here is a few services we do:

  • Pay for qualified staff to monitor all support requests 24/7.
  • Provide control panels for our customers that make it easier for them to manage their sites.
  • Spend hours of time updating, troubleshooting and monitoring services to keep the servers online.
  • Build a large knowledge base, forum and blog to help customers. 

As you can see all of these things are services which I am sure why most of our customers are staying with us.

The hosting industry in my opinion is a service industry. What do you think?

Discussion: You Have Been Warned

Published on Jul 28, 2007   //  Discussion

Weekly Discussion

As more and more personal blogs come online, how serious should the none blogging community take your posts?

The reason this is a discussion this week is more people are being fired and being issued warned for what they post on their personal blog.

I know a nurse who had blogged about a patient that had caused her great frustration. She excluded the name, location and any identifiable details from the post. A few months later she received a warning that if she was to post anything again about patients she would be let go.

I also remember infamous blogger Jeremy Write was fired for blogging.

Do you think that people should be fired for posting on their personal blog?

I have a big problem with this. How hard would it be for anyone of us to start-up a fake personal blog to then have another employee fired?

With that said where is the line and how would you deal with it?

Discussion: Firing Customers?

Published on Jul 22, 2007   //  Discussion

Weekly Discussion

This week I was reading that Sprint dumped 1000 cell phone customers because…

“The number of inquiries you have made to us . . . has led us to determine that we are unable to meet your current wireless needs”

Basically they are saying that they complain to much or require to much support.

What do you think of this practice?

From a business point of view you obviously don’t want someone that opens 4-5 tickets a day using up all of your staffs time.

From a customers point of view it would suck if you were just trying to get your system to work as promised and had to open that  many tickets.

From a marketing point of view I think this is a nightmare. The negative press on this has been horrible and I am sure the bean counter that decided this obviously didn’t pass it through a marketing person first.

Discussion: Blogs to Replace Web Design?

Published on Jul 14, 2007   //  Discussion

Weekly Discussion

The more and more I blog this idea keeps popping into my head, “Why isn’t the bluefur.com site just a blog”. With the ability to have multiple pages and update them easily it seems like a very appealing idea.

I have suggested in the past few months to people starting out to just start with a blog. You can add content to your site quickly and update it when you need to. These people are very happy the did not have to spit out $1000′s of dollars for a designer to build and then update their site.

That idea that keeps popping into my head is it way off? Should our site just be a blog?

If more and more businesses start to use their sites as blogs will that kill off a portion of the web design industry?

Discussion: Who will win the phone wars in Canada?

Published on Jul 7, 2007   //  Discussion

Weekly Discussion

All week I am sure you heard about how great or bad the iPhone is and probably have been deciding if you would purchase one or not.

I have decided that I will not be getting an iPhone. I do not like the typing feature on it and the cost for the monthly plan based on current Canadian plans will be a fortune. I prefer my hiptop (sidekick) that does everything I need it to.

Have you decided if you will buy one when it is available in Canada? Please explain your decision.

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