The server has become unresponsive at 6:01 and staff are investigating the server to determine the cause. We will update this post with more details as we have them.
There is a staff member on site who will be working on the issue until it is fixed.
We appreciate your patience and understanding.
UPDATE – 30/09/2009 11:30 AM – Server was rebooted and a a filesystem check was completed. The hard drive is responsive but we are not able to login. We are continuing to work on the server. If we can not get in the next several hours we will wipe the machine and pull from the most recent backups we have.
UPDATE – 1/10/2009 1:20 AM – Hard Drive was considered dead after several attempts to correct the issue. Hard Drive was formated and OS reinstalled. cPanel is currently beeing reinstalled on the server. We wil restore for the last backups we have stored after.
Love Graphics
September 30, 2009 4:10 pm
Glad to hear you got it all back working again, thanks for the updates.
Jacques | Web Development
October 1, 2009 2:06 am
It seems like you guys pulled through this crisis OK? There is nothing worse than a server crashing, especially if the backups haven’t been done!
Metal Briefcase
October 1, 2009 12:18 pm
Thanks for keeping us updated on this issue. It doesn’t sound like a fun problem to deal with. I’m glad to hear that everything is back up and running now. Hopefully there aren’t more problems in the future.