
Contrary to what some people may lead you to believe, email is very much a viable form of communication and promotion. If it is appropriate for your company and for your niche, it may be worthwhile to offer a free customer newsletter of some sort via email. For example, Dianna Booher
is an expert in business grammar, having authored several books on the subject and subjects related to it. She also has a monthly newsletter for useful grammar tips. This fits with the needs of her target audience.
It’s up to you how often you would like to send out a company newsletter of some kind. Depending on the audience, a monthly schedule like that employed by Booher could be the most appropriate. For others, a weekly newsletter could be best. That said, some people may be hesitant to subscribe to a daily newsletter, so you’ll need to weigh your options carefully. Also, the content of these newsletter will vary according to audience, demographics, niche, industry, and other considerations. Here are a few sections you may consider.
Company News: If you are presenting a newsletter to stockholders and other people who may have a stake in your business, this section would probably be the most useful to them. Even for your customers and clients, they may be interested to hear if you are opening a new store or developing a new product.
Current Specials and Promotions: If the main objective is to increase sales, clearly promoting your current sales and specials will be of the greatest value to you. This is the tactic that stores like Best Buy and Future Shop employ, making sure that all potential customers are aware of any “deals” that are available. If you have an online storefront, this is even more valuable.
Useful Resources: If the goal is to develop the strength of your brand and your perceived value in the marketplace, providing subscribers with useful articles and other resources is a terrific idea. This will reinforce your position as a trusted expert, much in the same way that a blog like this can do.
Do you subscribe to company newsletters? What type do you prefer?