I have heard complaints that there is not enough ways to get a hold of our staff. Well there are now more ways to get a hold of us and yes actually speak to a human being.

You can see from our contact us page that we have now added some online options for chatting live online.

Also we now have a live person answering the phone 24/7 for sales questions. That means that if you get the urge to ask a question at 3AM in the morning then go ahead and give them a call.

I know a lot of people want to be able to call billing and talk directly with them. For legal reason we do not allow any calls to billing so that your personal details are only ever shared with the account owner. Everything can be documented and stored appropriately. If you have a credit card or something to submit to billing then the best way to get a hold of them is through email where they can provide you  a secure method of updating your payment.

What contact method do you prefer?