We have collected the top 10 most commonly asked questions over 2008 to sales and here in no specific order are the top 10 questions and answers….

1. Will you be adding reseller hosting back to your services?

No we are narrowing our focus instead of growing it. We want to be specializing in area’s which we can and reseller hosting is not an area we feel we are experts in.

2. Where are your servers located?

We currently make use of Data Centers in Vancouver, Montreal, Seattle, New York and Dallas. All new accounts and servers are currently placed in a Canadian data center.

3. Can I add cPanel to the Xdev server?

Yes the cost to add cPanel is $29.95 a month.

4. Can I upgrade my service at any time?

Yes you can increase your package at any time just email billing with the package or specs you wish to upgrade to. The cost to upgrade is only the difference in packages.

5. Can I get a dedicated IP for my site? or multiple IP’s for my server?

Yes you can but all IP’s must be approved through ARIN. ARIN regulates the use of IP’s for specific reasons. Please note SEO is not one of them.

6. Do your servers use .htaccess?

Yes you can use .htaccess to make use of the various server settings.

7. Do you provide SSH or Shell access?

Yes just contact support for details on activating it.

8. Do you provide a web site builder?

No we do not provide a web site builder where you can build a site with a few clicks. We do though provide several content management systems like WordPress, Joomla and Drupal to create a site using freely provided plugins and themes.

9. Do you have a trial package?

No instead we do have a 30 day money back guarantee which you can use if you are unhappy with our hosting.

10. Is there any setup fees or hidden costs?

No we have all our fees listed on our site. There are no hidden fees.