As we work towards improving our services one of the things I would like input on is some of our stock emails that we send out. This week we will focus on our Payment Failure Email which is sent out when a payment has failed. Please provide your feedback or suggestions on the following email…

Insert_Name,

Your recurring payment has failed to bill or we have not received a check this month. Please contact us by email (billing@bluefur.com) in the next 72 hours the status of your account so there is no disruption in your service.

If you have any billing questions or comments please feel free to contact us.

Sincerely,

Billing Dept
BlueFur.com Canada Web Hosting
www.bluefur.com

Leave your ideas or suggestions on this email in the comments.