Comments on: Marketing 101: Are You Deceptive?

By: Mike Muise

Mike Muise — Fri, 16 May 2008 12:45:44 +0000

A few years back there was action taken against DROA and DROC by a few registrars. There practices dupe a lot of customers. Unfortunately after much legal battle they cover themselves a lot better and are within their legal rights. Somehwere in the fine print I believe it is mandatory they indicate it is actually a transfer of registrar.

The real kicker is they often take money from the customer, the domains don’t transfer, they expire and then the customer calls their registrar wondering why we let their domain expire since they paid “US”.

By: Rhetorical

Rhetorical — Fri, 16 May 2008 05:30:13 +0000

Bingo, we both got hit by the same company.

By: Dr. Cossack

Dr. Cossack — Fri, 16 May 2008 02:31:30 +0000

I think I know what you’re talking about, and “deceptive” was pretty much the first word that came to mind, too. It’s silly, but that logo and name really sounds like some sort of government agency…

By: Matt

Matt — Fri, 16 May 2008 00:23:48 +0000

I got one of these once, except it looked like a bill…

By: jeff white

jeff white — Thu, 15 May 2008 23:30:28 +0000

I’m pretty sure I know exactly who you’re talking about. I’ve called them several times to voice my displeasure at how deceptive this is, but they don’t seem to care. I’ve also asked to be taken off their mailing list, but they refuse to comply.

They used to include a postage paid envelope (but the last few I received did not have this, just a place stamp here-velope), but I think they stopped doing that because too many of us were sending back nasty notes at their expense.

My concern are people who simply reply because it *does* look official and get duped by these jerks. I’ve also made several complaints to the BBB. Doesn’t seem to have made any difference though. Honestly, I think naming them is a good thing. If your blog post gets decent views, when someone Google’s DRoC, this post might deter some unknowing soul from being deceived.